Policies

OFFICE HOURS

Monday through Friday, 7:00 AM to 2:30 PM

Crystal Hartness

General Manager

Office: (513) 947-5281

Cell: (513) 491-6609

ORDERING

Catering orders are accepted via this catering website. Our catering team will confirm orders within 24 business hours.

Compostable plates, utensils, and service ware are included with all orders. Please note additional or unique requests in the "Special Requests" comment box.

DELIVERIES

Delivery times are accommodated on a first come first serve basis. After hours and weekend catering events may be subject to additional delivery or staffing charges.

ORDERING REQUIREMENTS

We ask for a minimum of 48 hours’ notice for all catering orders, but we will accept last minute orders when needed.

PAYMENT OPTIONS

Will be charged to your cost center.

CANCELLATION POLICY

We require 24 hours notice to cancel an order. Orders cancelled within 24 hours are subject to charges.

SPECIAL EVENTS & PARTIES

Planning a special event or party? Our team is here to assist with all your event details, from custom menus to event design. Call us for more information.

SPECIALTY LINEN, RENTAL EQUIPMENT, FLOWER RENTAL & DECOR

Please ask about how we can enhance your event. Specialty linens, rented flowers, and decor are available upon request. China service is available upon request for an additional charge.



AVI at American Modern Insurance Group
7000 Midland Blvd
Amelia, OH 45102
(513) 947-5281